Honesty, Transparency, and Managing Expectations

Welcome to the Disclaimer page of Hotels in Multan (hotelsinmultan.com).

Usually, a “Disclaimer” is a scary page full of tiny text that tries to hide a company from responsibility. We don’t like that approach. We believe that trust is built on transparency.

We wrote this page because we want you to know exactly where we stand. We want to be clear about what we can do for you, and what is out of our control. Traveling involves many moving parts—traffic, weather, technology, and human error. This page is our effort to set realistic expectations so that you are never disappointed or surprised.

By using our website, calling our support line (+92-333-7648496), or booking a stay at Hotel Elegant Suites, Hotel Silver Sand, or Hotel Royal Signature Pearl, you acknowledge that you have read and understood these points.


2. Our Role: The Booking Facilitator

The most important thing to understand is who we are.

We are the Bridge. Hotels in Multan is a specialized booking platform. We connect travelers (You) with accommodation providers (The Hotels).

We are NOT the Building Owners. While we have very close partnerships with our featured projects, and we work hard to maintain standards, we do not own the bricks and mortar.

  • We do not employ the receptionist who hands you the key.
  • We do not employ the housekeeper who cleans the floor.
  • We do not employ the cook who makes the tea.

The Disclaimer: Therefore, Hotels in Multan explicitly disclaims liability for the direct operational actions of the hotel staff. If a hotel staff member is rude, or if housekeeping misses a spot on the carpet, strictly speaking, that is the fault of the hotel management, not this website. However, because we care about our reputation, we want to hear about these issues so we can pressure the owners to fix them. But legally, we act only as the agent who secured your reservation.


3. Accuracy of Website Information

We take great pride in our website. It is developed by Umar Draz Ali, and we spend hours taking photos and writing descriptions. However, reality changes faster than a website can sometimes update.

3.1. Photos vs. Reality

We try to use recent, high-quality images of the rooms at Hotel Silver Sand and others.

  • The Reality: Sometimes, a hotel might change the bedspread color from blue to red. They might move a chair to a different corner. They might repaint a wall.
  • The Disclaimer: The photos on our website are for illustrative purposes. We cannot guarantee that the room you get will be the exact one in the photo, down to the last pillow. It will be the same category (e.g., Triple Sharing), but the layout might vary slightly.

3.2. Amenities Listings

We list amenities like “Wi-Fi,” “AC,” and “Geyser (Hot Water).”

  • The Reality: Machines break. Sometimes the city internet goes down. Sometimes a Geyser needs repair.
  • The Disclaimer: We do not guarantee that every single amenity will be functioning 100% of the time without interruption. If the Wi-Fi is slow because of a service provider issue in Multan, we cannot be held liable for your inability to download a movie.

4. Pricing and Availability Errors

Technology is great, but it is not perfect.

4.1. The “Glitch” Clause

Imagine a computer error causes our website to list a Luxury Suite at Hotel Elegant Suites for 10 PKR instead of 10,000 PKR.

  • The Disclaimer: We reserve the right to cancel any booking made at an obviously incorrect price. If a price looks too good to be true due to a typographical or technical error, we are not legally bound to honor it. We will contact you, apologize, and offer the room at the correct price.

4.2. Availability Lag

Sometimes, two people try to book the same room at the exact same second—one on the phone, and one via WhatsApp.

  • The Disclaimer: Availability is subject to confirmation. Just because the website says “Available” doesn’t mean it is locked until you get our confirmation message. In the rare case of a double-booking, we will refund you or help you find another room, but we are not liable for the inconvenience.

5. The “Room Only” Scope

We mention this on every page, but it belongs in the Disclaimer too.

We provide Accommodation Only.

  • Food: We are not responsible if you are hungry and the hotel kitchen is closed. We do not guarantee breakfast unless specifically stated in a custom package.
  • Transport: We are not responsible if you cannot find a taxi to the hotel.
  • Tours: We are not responsible if the Fort Qasim gate is closed when you visit.

The Disclaimer: Any assumptions you make about extra services (free meals, airport pickups) are your own. If it is not written on your booking confirmation, it is not included.


6. Limitation of Liability for Third Parties

Travel often involves using other services. We want to clarify where our responsibility ends.

6.1. External Links

Our website might link to Google Maps, Facebook, or local tourism blogs.

  • The Disclaimer: Once you click a link and leave hotelsinmultan.com, we are not responsible for what happens on that other site. If you click a link to a “Rent a Car” agency and they overcharge you, that is between you and the car rental company.

6.2. Delivery Services

If you stay at Hotel Royal Signature Pearl and order food via Foodpanda or Cheetay:

  • The Disclaimer: We are not responsible if the rider is late, the food is cold, or if security stops the rider at the gate. We facilitate the stay; we do not manage your dinner delivery.

7. Health, Safety, and Security

We only partner with hotels that we consider safe. However, the world is unpredictable.

7.1. Physical Safety

  • The Disclaimer: Hotels in Multan is not liable for any physical injury that occurs on hotel property. If you slip on a wet floor in the lobby, or if you trip on the stairs, the liability lies with the hotel’s insurance and management, not with our booking platform. We advise you to watch your step and follow safety signs.

7.2. Theft and Valuables

  • The Disclaimer: We are not responsible for lost or stolen items. If you leave your iPhone in the lobby and it disappears, or if you leave your car unlocked in the parking lot, we cannot be held financially responsible. Please use common sense and keep your valuables secure.

7.3. Force Majeure (Uncontrollable Events)

This is a standard legal term that is very relevant in Pakistan.

  • Events: Earthquakes, heavy floods, political strikes (dharnas), or massive city-wide power failures.
  • The Disclaimer: If you cannot reach the hotel, or if the hotel has to close due to an “Act of God” or civil unrest, we are not liable for your travel losses. We will try our best to refund your booking, but we cannot pay for your missed flights or petrol.

8. The “Subjective Experience” Disclaimer

This is the most “human” part of our disclaimer. Comfort is subjective. What one person loves, another person hates.

8.1. The Mattress Example

Guest A might say: “The bed was too hard.” Guest B might say: “The bed was too soft.”

  • The Disclaimer: We cannot guarantee that the mattress firmness, pillow height, or room decor will match your personal preference perfectly. We provide standard hotel-grade facilities. A dislike of the style or firmness is not grounds for a full refund or a claim of “false advertising.”

8.2. Noise Levels

Multan is a lively city. Hotel Silver Sand is near main roads.

  • The Disclaimer: We cannot guarantee absolute silence. You might hear traffic, a call to prayer (Azan), or guests in the hallway. While we try to assign quiet rooms, city noise is out of our control.

9. Specific Tech Disclaimers

Our website is a digital tool.

9.1. Downtime

  • The Disclaimer: We do not guarantee that our website will be online 100% of the time. Servers crash. Maintenance happens. If you cannot access the site to find our phone number, we are not liable for your frustration. (Tip: Save our number +92-333-7648496 in your phone now!).

9.2. Viruses and Data

  • The Disclaimer: While we use secure connections (SSL), we cannot guarantee that the internet is 100% free of hackers or viruses. You browse at your own risk. We are not liable if your computer catches a virus while surfing the web, even if you were on our site.

10. Reviews and User Content

We show reviews from Google and past guests.

10.1. User Opinions

  • The Disclaimer: Opinions expressed in the “Reviews” section are those of the individual guests, not of Hotels in Multan. If a guest writes a review saying “The tea was amazing,” and you find the tea terrible, we are not liable. Taste is personal.

10.2. Negative Reviews

We believe in honesty. We do not delete negative reviews unless they are abusive or fake.

  • The Disclaimer: The presence of a negative review on our site is proof of our transparency, not an admission of failure.

11. Local Laws and Customs

We operate in Pakistan.

11.1. ID Requirements

  • The Disclaimer: It is the law that we must ask for ID (CNIC). If you are refused entry because you didn’t bring your ID, we are not liable. We cannot break the law for you.

11.2. Couple Policy

  • The Disclaimer: Local regulations regarding unmarried couples staying together can be strict. Hotels reserve the right to ask for proof of marriage. If you are denied entry due to failure to provide this proof, Hotels in Multan is not liable for the cancellation or refund. It is your responsibility to know the local laws.

12. Intellectual Property (Don’t Steal Our Work)

We worked hard on this content.

  • The Disclaimer: The content on this page, the “About Us” story, the descriptions of Hotel Elegant Suites, and the layout are protected. You acknowledge that you have no right to copy, reproduce, or sell our content.

13. Changes to This Disclaimer

We reserve the right to update this page.

  • The Disclaimer: We might add new rules if we add new services. We do not have to notify you personally every time we change a comma. It is your responsibility to check this page if you are a frequent user.

14. Final Summary: The “Good Faith” Clause

Despite all these warnings and legal protections, we operate on Good Faith.

We are not looking for reasons to say “No” to you. We are not looking for ways to keep your money unfairly. The purpose of this disclaimer is to protect our business from unreasonable lawsuits and to protect you from unrealistic expectations.

Our Promise: If something goes wrong—if the AC breaks, if the booking is lost, if the power goes out—we will not hide behind this Disclaimer page. We will pick up the phone. We will talk to you. We will try to make it right.

This disclaimer is our legal shield, but our Service is our heart. We hope we never have to use this page.


15. Contact Us for Clarification

If you are worried about any of these points. If you are thinking, “Wait, does this mean…?”

Ask us. We would rather explain it now than argue about it later.

Contact Information:

Hotels in Multan Honest Booking. Trusted Stays.

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